If you feel concerned about COVID-19

 

What Should I Do if a Family Member Has Symptoms of Coronavirus (COVID-19)?
The symptoms of coronavirus (fever, cough, sore throat, and trouble breathing) can look a lot like illnesses from other viruses.

If a family member has trouble breathing, go to the hospital or call an ambulance right away. Dial 119 for ambulance - Japan Helpline (0120 461 997) offers 24-hour English-language emergency services, including phone support for health questions and minor injuries.

Call your doctor if someone in your family has a fever, cough, sore throat, or other flu-like symptoms. If this person has been near someone with coronavirus or lived in or traveled to an area where lots of people have coronavirus, tell the doctor. The doctor can decide whether your family member:

  • can be treated at home
  • should come in for a visit
  • can have a telehealth visit
  • needs to be tested for coronavirus 

 

Those who do not have a family doctor and have the following symptoms

  • Elderly people with a cold-like symptom or a fever of 37.5 ° C or higher,those with underlying illnesses, and those who are pregnant have continued for about 2 days, and others have continued for more than 4 days. Please use as a guide for consultation
  • Have strong drowsiness or breathlessness 

Weekdays (daytime):Phone number of public health center of Health and Welfare Bureau (link shows automatically translated page. Scroll to bottom to see the phone numbers)
Weekdays (evening): 5:00 pm to 9:00 am the next morning / Saturdays, Sundays, and holidays all day 03-5320-4592

 

Those who have mild symptoms and are anxious Please contact the new Corona Call Center below.

Tokyo Novel Coronavirus Call Center (Support in English, Chinese, Korean and Japanese) 9am to 10pm (including weekends and holidays) 0570-550571  

 

Those who have a family doctor and have the following symptoms

  • Elderly people with a cold-like symptom or a fever of 37.5 ° C or higher, those with underlying illnesses, and those who are pregnant have continued for about 2 days, and others have continued for more than 4 days. 
  • Have strong drowsiness or breathlessness

Please call the medical institution you are consulting with on a daily basis. (Even if you do not have the above symptoms, if you are worried that you have mild symptoms, please call the medical institution you are consulting with by phone.)

 

How to contact health advisory / hospitals?

Non-Japanese speakers can call Himawari, the metropolitan government’s health advisory service that offers assistance in English, Chinese, Korean, Spanish and Thai. Himawari will contact the nearest health center on behalf of non-Japanese speakers to make arrangements for an outpatient examination. If the person needs to be tested following the medical assessment, Himawari officials can later assist in making arrangements for coronavirus testing.

  • If you are in the Tokyo metropolitan area, contact Himawari at 03-5285-8181 (available 9 a.m. to 8 p.m. every day, including holidays).
  • If you are in the city of Osaka, contact the Osaka International House Foundation at 06-6773-6533 (available 9 a.m. to 7 p.m. weekdays and 9 a.m. to 5:30 p.m. on weekends and holidays).
  • If you are in Nagoya, contact the Aichi Multilingual Call Center (available 24 hours every day, including holidays). For all other places, check the website of the prefecture or municipality that you are in.
  • If there is no information available in your language, contact the JNTO at 050-3816-2787 (available 24 hours every day, including holidays).
  • Weekdays (daytime):Phone number of public health center of Health and Welfare Bureau (link shows automatically translated page. Scroll to bottom to see the phone numbers)
    Weekdays (evening): 5:00 pm to 9:00 am the next morning / Saturdays, Sundays, and holidays all day 03-5320-4592

 

Reference and credits https://stopcovid19.metro.tokyo.lg.jp/en/

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